Rice Insurance Counseling

Buried in Medical Bills and Insurance Paperwork?
Let the Health Insurance Counseling Program help guide you through the insurance maze.
What is the program?
Volunteers will help you organize and track your medical bills and insurance claims. The volunteers have been trained to act as counselors in hospital rights and insurance claim processing. Although not experts, the volunteers have partipicated in a training program designed to provide them with knowledge in private insurance, Medicare, Medical Assistance, Supplemental Insurance, Long Term Care Insurance, HMOs and other important areas involved in health care coverage. In addition, the volunteers have many resources available to them and can help guide you through the insurance maze.
Volunteers will help:
Prepare insurance claims
Understand patient's hospital rights and insurance benefits
Explore insurance options
Review long-term care options
Answer questions or concerns
Refer clients to other agencies when appropriate
Who is the program for?
The Health Insurance Counseling Program (HICP) is for individuals of all ages. Concerns about medical bills or insurance coverage do not have to relate to Rice Hospital. If you received care in Rochester, Minneapolis, at your physician's clinic or elsewhere, you can use this free service. The program counselors offer one-on-one assistance to help answer your questions.
How do I use the program?
The HICP is offered every Tuesday and Thursday at Rice Memorial Hospital. Volunteers are on site Tuesdays from 9:00am to 11:00am and Thursdays form 12:30pm to 2:00pm. Clients may walk-in during office hours or call for an appointment at 231-4069. HICP is provided free of charge, however, donations for program costs are accepted.
The Health Insurance Counseling Program (HICP) office is locatedat Rice Memorial HospitalProgram Office Hours:Every Tuesday9:00am - 11:00amEvery Thursday12:30pm - 2:00pmCall 231-4069 for questions or to schedule an appointment.
This program is funded by the Rice Health Foundation & Rice Hospital Auxiliary